Reliable Support,
Greater Confidence
All images are for illustrative purposes only.
More than a service plan, LG ExtendedCare helps keep your display solutions supported with extended coverage and professional care throughout their lifecycle. Stay focused on what matters most while LG takes care of your display solutions.
Contact Us
Market Trends
We know that your needs are different, and have prepared multiple options for you to choose from.
Go with whatever would be the best solution for you and feel free to consult with us to hear our personal recommendations.
Go with whatever would be the best solution for you and feel free to consult with us to hear our personal recommendations.
-
Critical InfrastructureDigital displays are now core business infrastructure; professional installation is critical to day-one reliability. Any disruption represents a material operational and financial risk. -
Fleet GovernanceAt scale, display deployments demand a long-term asset management perspective. Extended coverage underpins stability and confidence throughout the operating lifecycle. -
Lifecycle VolatilityOver longer operating horizons, cost and service needs naturally evolve across the lifecycle. Structured coverage stabilizes OPEX and maintains operational predictability over time.
-
Accountable PartnershipCustomers expect a partner who stands behind performance beyond initial delivery. Extended Warranty & Maintenance formalize long-term accountability and confidence in sustained outcomes. -
Cost ManagementBusinesses are looking at extended warranties as a way to manage costs more effectively. By spreading out the cost of potential repairs and maintenance over the life of the warranty, they can avoid unexpected expenses.
* The trends and insights presented herein reflect general market observations and should not be interpreted as guarantees of customer demand,
business outcomes, or future market conditions. Actual results and requirements may vary depending on individual circumstances.
business outcomes, or future market conditions. Actual results and requirements may vary depending on individual circumstances.
Service Types
LG ExtendedCare, a signage display care service, helps support reliable operation and long-term management
of your digital displays.
-
Extended Warranty ServiceYou can decide to add additional years to your existing warranty, to enjoy the fundamental care program provided by LG.¹⁾* For Hotel TV (LCD) : up to 7 years -
Swap ServiceLG will ship replacement products directly to your location so that you can get your device up and running as soon as possible.¹⁾²⁾ -
White Glove Service with SwapAuthorized LG technicians will personally come to your location to exchange or deliver the product, providing an end-to-end service including deinstallation or reinstallation.¹⁾
-
MaintenanceA scheduled maintenance program providing regular on-site visits throughout the contracted period by an LGE Authorized Service Manager for preventive health checks and corrective services. -
InstallationInstallation service delivered by certified in-house experts for professional setup and immediate readiness.
¹⁾ Extended Warranty Service, Swap Service, and White Glove Service with Swap are available only if purchased within 30 days of product purchase
and registered and activated within 45 days of installation.
²⁾ Replacement products may be new, reconditioned, refurbished or otherwise factory remanufactured.
* The information above is based on general standards. Please note that terms & conditions may vary from country to country.
²⁾ Replacement products may be new, reconditioned, refurbished or otherwise factory remanufactured.
* The information above is based on general standards. Please note that terms & conditions may vary from country to country.
Why LG ExtendedCare
Value beyond purchase with ongoing support and care.
-
Longer Warranty
Brings You ReliefAs digital displays become more advanced, prices also increase. LG’s extended warranty helps protect your important asset and support its long-term performance. -
Leave It Up
to Our ExpertsAuthorized and experienced LG service technicians will provide repair and reinstallation services so that you don’t have to lift a finger. -
Problems Solved
as Quickly as PossibleResponse times vary by coverage level and region. With select plans, our LG service team can respond within the next business day*, minimizing downtime.
* Next Business Day response is available only with selected plans in supported regions. See terms for details.
Key Benefits
Professional services and ongoing support for your business.
-
LG certified parts -
LG authorized
service technicians -
Swap program -
No pre-set limit on
number of repairs and swaps during the contracted period¹⁾
-
Hassle-free shipping
& handling -
Competitive
service pricing -
Transferable
service contract ²⁾ -
Multi-year plan options
¹⁾ Subject to product availability and applicable terms & conditions.
²⁾ Subject to LG approval and applicable terms & conditions.
* The information above is based on general standards. Please note that terms & conditions may vary from country to country.
²⁾ Subject to LG approval and applicable terms & conditions.
* The information above is based on general standards. Please note that terms & conditions may vary from country to country.
Global Service Network
Professional services and ongoing support for your business.
* Above-mentioned numbers of service networks are as of Q1 2026. Service network coverage is subject to change. Please contact your local sales office for current availability.
Business Resources
-
Brochure
